1. Keep the jewelry away from direct heat.
2. Keep the jewelry away from direct perfumes & deodorants.
3. Store the jewelry when not in use in a storage box or a cloth pouch to retain its shine.

yes, Few of our orders can be customised. Please be free to ask for customisation.

We will not process returns, cancellations, refunds, or exchanges for the following:

– Customers simply change their minds after buying the goods.
– Wrong orders placed by customer
– Reasons like product is big, heavy or long. We take all efforts to take clear pictures and mention product details like size, weight and color of every product.
– Custom created products
– Nose ring/ clipons- due to hygienic reasons
-In case of Incorrect address given by the buyer, Refunds will not be provided in such cases. ( As the courier team abandons the package)

We will offer as much support as possible. Please get back to us, in case of any issues regarding shipment.

Also, we advise “Express Shipping” of $15, where the product gets delivered within 6-9 working days after we dispatch.

Delivery Duration varies as following

1. Standard Shipping / FREE SHIPPING : 15 to 20 days.

Sometimes it can take a month or more to reach so please keep that in mind while making your purchases. Parcel is usually left at door step or at mailbox.
So please check your mailbox regularly. There are cases where the parcel was handed over by USPS to the neighbors, sometimes in some other mailbox, in the bushes or handed over to someone in the community.
This is not in our control and is not our responsibility.

Parcels to USA usually reaches in 14 to 20 days time, can vary. Delivery may be little long for European countries.

2. Express Shipping : 7 days to 14 days.

We will provide you tracking number of the parcel/scan copy of postal receipt as soon as the items are dispatched. Tracking can be done on DHL eCommerce website or Indian post website www.indiapost.gov.in depending on the carrier and later on your country’s post website.
But please know that tracking may or may not be available after parcel leaves India. The reason is tracking status of the parcel are not updated in a timely manner in a few countries like USA, UK and other European countries. But the parcel will be moving. If tracking shows still ‘In Transit’, it means the status of shipment is not updated regularly by the postal departments of these countries. In such cases the customer need to keep patience.